We are on the other end
Help centre
Shipping, returns, sizing and everything else we usually answer by email.
Orders and shipping
- Shipping and delivery
Lead times, costs and delivery areas.
- Returns and exchanges
30 days, free, no questions asked — except for personalised items.
- Track your order
Where your parcel is, and how to change it.
- Payment methods
Accepted methods and security.
- Contact
Email us — a person replies.
Product and sizing
- Size guide
Measurements for each fit, and how to choose.
- Gift card
From €20 to €200, no expiry.
About Guille Outes
- The project
What Guille Outes is, and why it exists.
- How we make it
From pattern to box.
- Sustainability
What we do, and what we do not yet.
- Collaborations
Collectives, artists and schools.
- Work with us
How to join the team.
Legal
- Legal notice
Site ownership and terms of use.
- Privacy policy
What data we process, why, for how long, and your rights.
- Cookie policy
Which cookies we use and how to manage them.
- Terms of sale
Ordering, prices, delivery, withdrawal and warranties.